Ramp Network

Learn how to buy crypto using different payment methods, from card payments to manual bank transfers and easy bank transfers.

How to buy crypto?

Discover our payment methods, settlement times, and exceptions. Check fees, supported cards, and more for a seamless crypto experience.

What payment methods can I use to buy crypto?

We offer highly competitive fees for both buying and selling crypto. Check out our fee schedule and transaction costs breakdown.

What fees are charged when buying crypto?

Why the crypto amount you receive may differ from the quote - key factors like exchange rates, payment speed, and fees are explained.

What determines the crypto rate I get when buying?

Learn about crypto delivery times, how to track your transaction, and what to do if issues arise.

How long does it take to receive crypto, and how to check transaction status?

When purchasing crypto on Ramp Network, it's crucial to ensure the bank card and account used are both in your name.

Can I use someone else's card or bank account to buy crypto?

Using the correct reference number and amount ensures that your transfer is correctly matched with the intended transaction.

What if I forgot or used the wrong reference number on my bank transfer?

If you're having trouble with your crypto transactions, here's a guide to understanding common issues and how to resolve them.

Why are my crypto purchases failing or getting rejected?

Banks are responsible for handling all one-time passwords. If you didn't receive one, try contacting your bank or payment provider.

Why didn’t I get a one-time password from my bank when buying crypto?

Most transactions settle within minutes, although sometimes it may take a bit longer. Here's a list of potential reasons behind delays.

Why haven’t I received my crypto after being charged?

Find out how long refunds take for purchases on Ramp Network and what steps to follow if your refund is delayed.

How long does a refund take?

Find out whether you can modify or cancel a crypto transaction and what to do if you’ve entered the wrong wallet address.

Can I change or cancel a crypto transaction?

You can track your transaction status in real time via your transaction receipt.

How can I check the status of my transaction?

All crypto transactions are irreversible by nature; double-check you're inputting the right wallet address. Read on to find out more.

Can I change the wallet address after a crypto transfer?

If you're having trouble paying with your card on Ramp Network, here's what to do and how to understand payment statuses.

Why does it keep saying my card payment failed?

If a card check failed appears on the Ramp widget, saying that your card cannot be used, here's a list of things you can check to fix it.

What made my card check fail on Ramp?

Can I remove my saved payment method details?

Why can't I pay, although my bank approves my transactions?

Frequently asked questions when purchasing crypto.

💰 Buying crypto

All financial promotions are presented by Ramp Swaps Ltd

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