Ramp Network

Buy crypto with Ramp Network through another app or website, or on Ramp Network’s website. Your crypto will be sent to the receiving wallet selected for the purchase.

Buy crypto through Ramp Network

Your receiving wallet is where Ramp Network sends the crypto you purchase through another app or website, or on Ramp Network’s website.

Choose the receiving wallet for your purchase

Choose from the payment methods shown when you buy crypto with Ramp Network through another app or website, or on the Ramp Network website.

Choose a payment method for your crypto purchase

We offer highly competitive fees for both buying and selling crypto. Check out our fee schedule and transaction costs breakdown.

What fees are charged when buying crypto?

Review the quote and fee breakdown before you pay. Your cost depends on the payment method, currency, asset, network and where you start the purchase.

Fees and exchange rates when buying crypto

Learn about crypto delivery times, how to track your transaction, and what to do if issues arise.

How long does it take to receive crypto, and how to check transaction status?

When purchasing crypto on Ramp Network, it's crucial to ensure the bank card and account used are both in your name.

Can I use someone else's card or bank account to buy crypto?

Using the correct reference number and amount ensures that your transfer is correctly matched with the intended transaction.

What if I forgot or used the wrong reference number on my bank transfer?

If you're having trouble with your crypto transactions, here's a guide to understanding common issues and how to resolve them.

Why are my crypto purchases failing or getting rejected?

Banks are responsible for handling all one-time passwords. If you didn't receive one, try contacting your bank or payment provider.

Why didn’t I get a one-time password from my bank when buying crypto?

Most transactions settle within minutes, although sometimes it may take a bit longer. Here's a list of potential reasons behind delays.

Why haven’t I received my crypto after being charged?

Check your purchase’s transaction page to see whether Ramp Network has sent a refund. A refund marked as sent may still need time to appear at your bank.

Check a refund for your crypto purchase

What you can do depends on whether you have already sent the crypto.

Can I change or cancel a sale, and what if it fails?

Open your purchase in Transaction history to see which stage is still in progress. A payment leaving your bank does not necessarily mean crypto has been sent.

Where is my crypto purchase?

Use the bank-transfer option shown for your purchase. A manual transfer requires you to send money from your banking app; a bank-connected transfer asks you to authorize a payment through…

Pay for crypto by bank transfer

You can track your transaction status in real time via your transaction receipt.

How can I check the status of my transaction?

All crypto transactions are irreversible by nature; double-check you're inputting the right wallet address. Read on to find out more.

Can I change the wallet address after a crypto transfer?

If you're having trouble paying with your card on Ramp Network, here's what to do and how to understand payment statuses.

Why does it keep saying my card payment failed?

If your card payment fails, follow the explanation shown for your purchase. Before trying again, check both your Ramp Network transaction status and your banking app.

Why did my card payment fail?

If you see Card could not be saved or Card declined, read the explanation below the message. It tells you whether to correct your details, try again or use another…

Why can’t I add my card?

Remove a saved payment method

Why can't I pay, although my bank approves my transactions?

Frequently asked questions when purchasing crypto.

💰 Buying crypto

All financial promotions are presented by Ramp Swaps Ltd

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.