Identity verification usually takes less than 10 minutes, but some reviews take until the following business day. Incomplete documents or a high number of requests can make it take longer.
Check the verification screen and the email address linked to your Ramp Network account for a request for more information. If something is missing, follow that request so the review can continue.
If identity verification has not finished by the end of the following business day and there is no outstanding request, Contact Ramp Network support. Include your account email, when you submitted the documents and the status shown.
Source-of-funds reviews have a different timeframe: they can take up to five business days. Business days are Monday to Friday, excluding public holidays. If that period has passed, contact support about the existing review.
These are review estimates, not a guarantee of approval or a promise that your transaction will finish at the same time.
