Stop sending money and stop following the other person's instructions. Do not pay another fee to release funds or hire someone who guarantees recovery.
Contact Ramp Network support using the official Help Center. Explain that you suspect a scam and whether a Ramp Network transaction is involved.
If a bank or card payment is involved, contact your bank or card provider promptly.
If someone accessed your email, wallet or device, use that provider's official security and recovery guidance. End any remote-access session.
Keep the messages, website addresses, payment records, receiving wallet address and transaction hash. Share relevant evidence through the official support request.
Report the incident to your local police or fraud-reporting service.
Never send support your recovery phrase, private keys, passwords or sign-in codes. Do not post identity documents or full payment details publicly.
Contacting support quickly can help establish what happened and whether any action is still possible. It does not guarantee cancellation, a refund or recovery of crypto that has already been sent.