What is RAMP Network’s Swap Service?
RAMP Network’s swap service allows users to swap one cryptocurrency for another quickly and securely.
Here’s how it works:
The user selects the cryptocurrency they want to send and the cryptocurrency they want to receive, along with the correct blockchain networks.
The system generates wallet addresses for the receiving side.
The user transfers the specified crypto amount from their wallet to RAMP Network’s address.
Once the transfer is confirmed on the blockchain, RAMP Network processes the swap and sends the equivalent amount of the selected cryptocurrency to the user’s receiving wallet.
How to Start a Crypto Swap
Go to the RAMP Network platform.
Select the “swap” service option
Choose the cryptocurrency you want to send from the supported assets.
Select the cryptocurrency you want to receive and ensure you pick the correct blockchain network.
Example: If you plan to send USDC on the Arbitrum network, select USDC (Arbitrum) as the sending asset and make sure you use the same network when sending funds.
How Long Does It Take?
Most swaps are completed within a few minutes after RAMP Network receives your crypto.
In some cases, processing may take longer due to:
Blockchain network congestion
Additional verification checks
Other external factors
Entering Wallet Addresses
Sending Wallet: Enter the address from which you will send the crypto.
Receiving Wallet: Enter the wallet address where you want to receive the swapped crypto.
You can use the same address for both sending and receiving if it supports assets on both chains.
What Happens After Clicking “Swap”?
You’ll see a transaction timeline and receive the details (recipient address, amount) for sending your crypto.
Transfer the crypto from your wallet using the provided details.
Return to RAMP Network to track the transaction in real time.
Status Updates & Notifications
The status updates automatically based on blockchain confirmations and internal processing.
You will receive email notifications when:
RAMP Network receives your crypto
Your swapped crypto has been delivered
What if I send the wrong asset, use the wrong network or if the funds are sent from a wallet other than the one specified?
If the asset or network doesn’t match your original selection, or if you send funds from a wallet other than the one specified:
The transaction will not be processed.
Your funds will be refunded (minus network fees) to the original wallet and network after verification.
Refunds can take up to 5 business days.
What If I Send More or Less Than the Specified Amount?
The system automatically recalculates the swap based on the amount received.
You’ll get the equivalent value of the destination cryptocurrency for the actual amount sent.
What If My Transfer Is Taking Longer Than Expected?
Most delays are due to network congestion or other external factors.
If your transaction is pending for more than 3 hours, contact RAMP Support for help.
Where is swap Available?
Currently, swaps are available in the United States, in these states:
Colorado
Connecticut
Delaware
Georgia
Hawaii
Idaho
Illinois
Indiana
Kansas
Massachusetts
Michigan
Mississippi
Missouri
Montana
Nebraska
New Hampshire
Oklahoma
South Carolina
South Dakota
Utah
Virginia
West Virginia
Wyoming
Additional states will be added soon, stay tuned for updates!
Also, the service is available in the following countries:
Albania
Andorra
Antigua and Barbuda
Australia
Belize
Bermuda
Bhutan
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Cabo Verde
Canada
Chad
Chile
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Cook Islands
Costa Rica
Djibouti
Dominica
Dominican Republic
El Salvador
Equatorial Guinea
Falkland Island
Faroe Islands
French Polynesia
Georgia
Ghana
Greenland
Grenada
Guam
Guatemala
Guinea
Honduras
Hong Kong
Iceland
Israel
Kiribati
Kuwait
Latvia
Liechtenstein
Madagascar
Malaysia
Marshall Islands
Martinique
Mauritania
Mayotte
Mexico
Micronesia
Moldova
Montenegro
Nauru
New Caledonia
New Zealand
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Papua New Guinea
Paraguay
Peru
Philippines
Republic of the Congo
Rwanda
Saint Barthélemy
Saint Helena
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent
San Marino
São Tomé and Príncipe
Serbia
Sierra Leone
Singapore
Sint Maarten
Solomon Islands
Suriname
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Ukraine
United Arab Emirates
Vatican
Wallis and Futuna
Zambia
Important Notices
Network Accuracy: Always send crypto on the selected network. Sending on the wrong network can cause delays or refunds.
Refunds: If an error occurs, refunds (minus network fees) may take up to 5 business days.
Delays: Network congestion or security checks can cause delays beyond the estimated time.