Use Transaction history to review your Ramp Network purchases and sales, open their details or download a spreadsheet.
In the Ramp Network app
Open Activity and select the transaction to review its details. Wallet transfers, payment links and Earn activity should be checked here.
The spreadsheet instructions below apply to Transaction history; they do not promise an export of every wallet activity.
Find a purchase or sale in Transaction history
Sign in to the Ramp Network account you used for the transaction.
Open your profile and select Transaction history.
Select a transaction to open its status and details.
The list shows the most recent transactions first. It includes the date, transaction type, asset, asset amount and fiat value. Open a transaction for more information, including its transaction ID.
Download a spreadsheet
In Transaction history, select the download control labelled Download transaction history.
Under Select export period, choose Current year, Last full year or Last 2 full years.
Select Download spreadsheet and save the file when prompted.
Current year runs from 1 January to today. Last full year covers the previous calendar year. Last 2 full years covers the two completed calendar years before the current year.
What if the download fails or contains no transactions?
If there are no transactions for the selected period, choose a different period. If the download fails, try again. Contact Ramp Network support if the problem continues.
What if a transaction is missing?
Check that you are using the same email address as the original purchase or sale. Find the transaction confirmation email and open its receipt link, if available. If you still cannot find it, contact support with the transaction ID or details of when you made it.
Two receipts appear to show different information
Compare the transaction IDs first. Different IDs may refer to different purchases or sales; two emails do not by themselves prove you were charged twice. Check the latest transaction page and your bankâs completed payments. Contact support with both IDs if the difference is unexplained.
