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Ramp Network App Offer - Terms and Conditions (EU)

1. Offer overview

This promotion (the "Offer") is provided by Ramp Swaps (Ireland) Limited ("Ramp Network", "Ramp", "we"). Details about the company are in the Ramp Network Terms of Service referenced in section 16.

The offer gives you a lower price on an eligible crypto-asset purchase when you start the purchase on the web and finish it in the Ramp Network mobile app. The saving covers Ramp's transaction fee and Ramp's exchange rate margin. The exact amount is shown to you in the product for your specific order.

2. Offer period

The offer starts on 22 September 2026 at 00:00 (GMT). It has no fixed end date. Ramp Network may end, pause or change the offer at any time. If we end the offer, we will do so by notice in the Ramp app or web widget, and by updating this page. Orders already confirmed at the offer price are not affected.

3. Where the offer is available

The offer is available to users in the European Union. It is presented in the Ramp web widget, including when the widget is opened from a partner app or website.

The offer is made by Ramp Network alone. The partner app or website you arrived from is not the promoter of this offer and has no obligation to you under it. Questions and complaints about the offer go to Ramp Network support.

4. Who is eligible

You are eligible if you:

  • are a registered and authenticated Ramp Network user;

  • are located in the European Union;

  • start an eligible order in the Ramp web widget and finish it in the Ramp Network mobile app, signed in with the same email address you used on the web; and

  • comply with the Ramp Network Terms of Service and applicable law.

The offer is not available to guest or pre-login users. Ramp Network may exclude certain partners, integrations, assets, payment methods or groups of users from the offer. For example, users registered with an email domain that belongs to Ramp Network or to one of our partners may be excluded.

5. Eligible transactions

The offer applies only to on-ramp transactions, meaning purchases of crypto-assets with fiat currency. It does not apply to sales of crypto-assets (off-ramp), swaps or top-ups. Selling an asset later that you bought under this offer does not affect your eligibility.

Ramp Network may limit the offer to orders above a minimum amount, to certain crypto-assets, or to certain partners. Any limit that applies to your order is reflected in the price shown to you. If you are not shown the offer for an order, the offer does not apply to that order.

6. How the offer is presented and how you accept it

When you start an eligible order on the web, we may show you an offer message. It tells you the amount you can save if you finish the order in the Ramp Network app. To accept, you choose to continue in the app. Your order is saved and waits for you in the app.

If you choose to stay on the web, you pay the regular web price shown to you. Declining the offer does not affect your eligibility for future orders. If you change the amount or the asset after declining, we may show the offer again.

Seeing the offer message on the web does not, by itself, entitle you to the offer price. The offer price applies only when you finish the order in the app as described in section 7.

7. Finishing in the app

To receive the offer price you must:

  1. install the Ramp Network mobile app;

  2. sign in with the same email address you used in the web widget;

  3. complete any required identity verification and wallet setup; and

  4. confirm the same order in the app within the time shown in the app.

Any time shown in the app next to your saved order indicates how long that reminder is displayed. It does not mean your order or its price expires. When you return to finish a saved order, the app shows you the current price for that order before you confirm, and the offer may be applied again to that order.

If you change the payment method, the amount or the asset in the app, your saved order may no longer match and the offer price may not apply. The app shows you the price that does apply before you confirm.

8. Users who receive the offer price without a prompt

In some cases Ramp Network applies the same promotional pricing to an eligible order without showing you the offer message. This can happen, for example, where the pricing was already offered to you before you entered the widget. In those cases the price shown to you before you confirm already includes the promotional pricing, and these terms apply to that order.

9. What is discounted and how the saving is shown

The saving is a reduction in the amount you pay for a given amount of crypto, or an increase in the crypto you receive for a given amount of fiat. It comes from a lower Ramp transaction fee and a better exchange rate than Ramp's regular web pricing for this offer.

The saving is shown to you as a single total amount that reflects both the lower Ramp transaction fee and the improved exchange rate for this offer. Ramp Network sets the size of the saving. It may differ by partner, by order size, by crypto-asset and by day. There is no fixed or minimum percentage. The only saving that applies to your order is the one shown to you for that order.

Third-party costs are not part of the saving unless the product shows otherwise. This includes, for example, network fees charged by the blockchain and any charges by your bank or card issuer.

10. The price you pay

Crypto-asset prices move constantly. The saving shown in the offer message and in reminders is an estimate based on the quote at that moment. It is not a locked price.

The binding price for your order is the one shown on the final confirmation screen in the Ramp Network app at the moment you confirm. If the quote moves before you confirm, we show you the updated amounts and ask you to review them before you continue. You are never charged a price you have not seen and confirmed.

Any countdown shown with the offer message indicates only how long that message stays on screen. It does not mean the offer, or any particular price, is available only for a limited time, and no price is held for the duration of the countdown.

11. Completed transactions

A transaction is completed when the purchase is successfully processed and the crypto-asset is delivered to your destination wallet. Failed, canceled or rejected transactions are not completed transactions.

12. How many times you can use the offer

Ramp Network may limit how many times you can use the offer. Any limit that applies to you is shown in the Ramp app or web widget when the offer is presented. Unless a limit is shown, the offer may be presented to you on more than one order.

13. Refunds, reversals and chargebacks

If a transaction made under this offer is refunded, reversed, disputed or charged back, the offer does not apply to that transaction. Where Ramp Network has delivered the crypto-asset and the payment is later reversed, Ramp Network may recover the amount of the saving in line with the Ramp Network Terms of Service. A reversed transaction does not count as a completed transaction for the purposes of section 12.

14. Fraud and abuse

Ramp Network may withhold, suspend or revoke the offer, and may recover any saving already granted, where we detect fraud, abuse, or attempts to circumvent the offer rules. This includes creating multiple accounts, splitting orders to qualify, or misrepresenting your location. Ramp Network may also withhold the offer where required to comply with law, regulation or our compliance obligations.

15. No cash value and liability

The offer has no cash value. It cannot be exchanged, transferred or redeemed for cash or any other asset.

Ramp Network is not liable for you being excluded from the offer, for the offer ending, or for a saving being different from an earlier estimate, provided the price you confirmed was shown to you before you confirmed. Nothing in these terms limits any right you have under applicable consumer protection law.

16. Changes, language and governing terms

Ramp Network may modify, suspend or end this offer, or amend these terms, at any time. The version of these terms in force when you confirm an order governs that order. Changes do not apply to orders already confirmed.

These terms are written in English. Where the offer is shown to you in another language, the English version of these terms governs.

These terms apply alongside the Ramp Network Terms of Service at https://rampnetwork.com/terms-of-service#ie-terms-of-service and the Ramp Network Privacy Policy. In the event of a conflict, the Ramp Network Terms of Service prevail.

If you have a question or complaint about this offer, contact Ramp Network support at https://support.rampnetwork.com.

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